Privacy and Data Policy

Your privacy and permission are important to us here at Richardson Sport. This privacy policy between you and Richardson Sport sets out the basis on which we will process any personal data we collect from you, or which you provide to us.

This policy adheres to the Data Protection Act 1998 and GDPR (EU Directive) 2018. For the purposes of this policy, Richardson Sport is the data controller.


For  the  purposes  of  this  privacy  policy, you/user  is  defined  as  any  third  party  that  accesses  the website  and  is  not  either:

(i)  employed  by  Richardson  Sport  and  acting  in  the  course  of  their employment


(ii) engaged as a consultant or otherwise providing services to Richardson Sport and accessing the website in connection with the provision of such services.

Richardson Sport: 74 Dickenson Road, Rusholme, Manchester M14 5AF REG: 07280150


Richardson Sport may collect and use the following kinds of personal information:

  • Information about how you use this website
  • Information that you provide to us for the purpose of registering via this website
  • Any other information that you send to Richardson Sport, such as via a  website form including:

o  Name

o  Address

o  Company

o  Email Address

o  Telephone number


By using this site, you consent to us processing and collecting the aforementioned data, on the terms and for the reasons which are explained below:

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Provide you with information, products or services that you request from us where you have consented to be contacted for such purposes.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Allow you to participate in interactive features of our service, when you choose to do so.
  • Send you our newsletters from time to time that you have positively consented to receive.
  • Send you marketing communications that you have positively consented to receive.
  • Internal record keeping
  • We may contact by text if you have provided your mobile number.


Richardson Sport will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Richardson Sport will store all the personal information you provide securely and in accordance with UK data protection laws, but please be aware that any data which you send to our site is sent at your own risk.

Any payment transactions made to Richardson Sport will be encrypted using SSL technology.

Richardson Sport uses Mailchimp to store personal data which has self-certified to both the EU-U.S Privacy Shield and Swiss-U.S. Privacy Shield regimes, and lawfully transfers EU/EEA personal data to the U.S. pursuant to our Privacy Shield Certification. They also complete a SOC II Type 2 examination on  an  annual  basis for  the  Trust Principal Criteria of Security, Processing  Integrity,  Confidentiality, and Availability. For more information on Mailchimp’s adherence to GDPR, click here.

The data that we collect from you may be transferred to, processed and/ or stored on secure servers on  the accounting  software  Quickbooks, developed by  Intuit.  Quickbooks  participate  in the E.U.  – U.S. Privacy Shield Framework and comply with the Privacy Shield Principles. Intuit is committed to subjecting all personal data, including Personal Information, received from European Union member countries in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. For more information on Intuits privacy policy click here, for more information on how Quickbooks is compliant with GDPR click here.

Richardson   Sport   uses   GoCardless   to   process   your   payments   using   256-bit   SSL   encryption. GoCardless  adheres  to  the  Data  Protection  Act  1988,  is  authorised  by  the  Financial  Conduct Authority  under  the  Payment  Services  Regulations  2009  and  has  received  ISO 27001  certification. Data  collected  by  GoCardless  may  be  transferred  to,  and  stored  at,  a  destination  outside  the European Economic Area. It may also be processed by staff operating outside the EEA who work for GoCardless or their suppliers. For more on how GoCardless complies with GDPR click here.

Richardson Sport uses  Outlook  and  OneDrive  to  store  personal  data  which,  under  Microsoft, complies  with  both  EU-U.S.  Privacy  Shield,  Swiss-U.S.  Privacy  Shield  frameworks  and  EU  Model Clauses.  Microsoft  protects  the  data  that  users  entrust  to  them  through  strong  security  and encryption.  For  full  details  of  Microsoft’s  privacy  policy  click  here.  For  more  one  how  Outlook complies with GDPR click here.

The data we collect from you may be transferred to, processed and/ or stored on the time tracking system Timely, which is owned by Memory AS, a company based in Oslo, Norway, a member of the European  Economic  Area  (EEA).  Timely’s  data  is  stored  and  processed  in  the  US  by  their  sub

suppliers and sub processors,  Amazon and Heroku (Saleforce). Both companies are Privacy Shield- certified, so transfer of data to them is in compliance with EU law. Sub suppliers outside the EU/EEA- area are never employed. For more on how Timely is compliant with GDPR click here.

Richardson Sport uses Stripe to process your payments, which has been audited by a PCI-certified auditor and is certified to PCI Service Provided Level-1. Stripe forces HTTPS for all service using TLS (SSL). For more on Stripe’s security click here. Stripe is certified under the EU-U.S. and the Swiss-U.S. Privacy  Shield  Framework,  for  more  see  Stripe’s  Privacy  Shield  Policy.  For  more  on  how  Stripe  is GDPR compliant click here.

Richardson  Sport  uses  Dartfish,  a  video  solutions  provider  based  in  Fribourg,  Switzerland.  The company develops online and offline video software to enable users to view, edit and analyse videos for  individual  and  corporate  use.  Dartfish  utilises  encryption/  security  software  to  safeguard  the confidentiality  of  personal information  they  collect. Dartfish  is fully  compliant  with  both  the 1995

Data Protection Directive, and GDPR. For more information on Dartfish’s compliance with GDPR click here.


In the unlikely event that our systems are breached, we will inform the ICO immediately and adhere to their guidelines.


We will never pass on your details to third parties without receiving your positive consent to do so. We  may  disclose  your  personal  information  to  any  of  our  group  companies  (which  means  our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985) and also to third parties in the following circumstances:

  • To any prospective seller or buyer of all (or part of) our business or assets
  • If we  are  required  to  do  so  by  law,  any  applicable  regulation  or  to  protect  the  rights, property, or safety  of ourselves or others. This may  include  disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.


Your data will be retained for up to 36 months, within which time Richardson Sport will seek your consent to continue to hold such information.

If you no longer wish to be contacted in relation to information, products or services that you have previously requested from us, please contact us directly by emailing

You  have  the right  under the Data Protection  Act  to  access the  information which  we  hold about you. You have the right to have your information amended or deleted upon request. If you wish to exercise this right, please send your request to

Following  GDPR  guidelines  Richardson  Sport  will  answer  and  action  all  requests  within  28  days  of receipt.


Please note that if you click on, or follow, any links from our site to external websites, our private policy  will  no  longer  apply.  Please  check  the  privacy  policies  of  any  such  external  site  before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.


Any  changes  made  to  this  privacy  policy  in  the  future  will  be  posted  on  this  page  and,  where appropriate, notified to you by email. Please check this page occasionally to ensure you are familiar with any changes.


This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.


If  you  have  any  questions  about  this  privacy  policy  or  how  we  treat  your  personal  information, please contact us:

By email:  

By phone:           07858895452